AI Agents
An AI agent is a digital assistant that answers clients' questions, recognises serious enquiries and passes them on to you — at any time of day. It does not replace your team; it frees them from repetition: the same questions about prices, timelines and terms that someone spends hours on every day.
What an AI agent is and what it does for your company
An AI agent is software that understands a question written in plain language and answers it the way you would — because we set it up on your own material: your offer, price list, terms and the answers to the questions clients ask most.
Unlike old chatbots with pre-set buttons, an agent understands a question even when it is asked in an unexpected way. And when a question falls outside the scope we have set, it is configured not to guess but to pass the enquiry on to you — with all the details the client has already given.
Who we build AI agents for
For companies that get the same questions every day and care about how they are answered: how much it costs, how long it takes, whether there is a free slot, what is included. If your team spends hours on this, the agent gives those hours back to work that makes money.
It is not for anyone looking for magic at twenty euros a month. An agent is only as good as the material it works from and the rules we give it — which is why we build it together with you, not out of a box.
What an AI agent can take over
Answers for clients
Questions about your offer, prices, timelines and terms get an answer straight away — even outside working hours.
Enquiry qualification
The agent asks the right questions and forwards the enquiry to you with every detail, ready for a quote.
Internal assistant
An agent that finds your team any detail in manuals, contracts or a knowledge base within seconds.
What building an AI agent includes
- A review of the questions your clients ask most often
- Organising the material the agent answers from: your offer, price list, terms and FAQs
- Rules: what the agent may say and what it always passes on to you
- A chat window on your site, matching its design
- Passing enquiries on to you, with the details the client has already given
- Testing on real questions before launch
What we need from you
The material you already have: your offer, price list, terms and the answers to the questions clients ask most often. It doesn't need to be tidy — documents, emails and old messages are enough, and we turn them into a form the agent can work from.
We also need one person on your side to approve the rules and check the first answers. An agent nobody in the company has checked shouldn't be talking to your clients.
How we build an AI agent
Goal and rules
We establish what the agent should do and what counts as success, gather your material and set the boundaries: what it may say, and what it always passes on to you.
Build and testing
We test the agent on your clients' real questions before anyone sees it.
Launch and monitoring
After launch, under a monthly arrangement, we review conversations and refine the answers, so the agent gets better week by week.
What an AI agent costs
The price depends on what the agent does and how many systems it connects to. An agent that answers questions on your website is not the same job as one that qualifies enquiries and logs them in your CRM. That is why we quote after a short conversation, once we know the scope — with no obligation and no guesswork up front.
On top of the build there is the cost of using the AI model, which depends on the number of conversations. You get an estimate for that before we start, so you know exactly what the agent costs you each month.
Frequently asked questions about AI agents
It can, like any member of staff. That is why we set it up to answer from your material and to pass anything outside that scope on to you, and we test it before launch. After launch we review conversations and correct whatever needs correcting.
Most often on your website, as a chat window. Other channels we agree on depending on where your clients already write to you.
Before we start, we agree what data is collected, where it is stored and who can access it. The agent asks only for what the enquiry needs.
No. It takes over the repetition — the same questions and the copying of data — and leaves your team the work that needs a human.
It depends on the scope. You get the timeline together with the quote, after the first conversation.
The material you already have and a short call. On it we work out together what the agent should do and how much of what it needs already exists.
It depends on the number of conversations and comes on top of the build price. Before we start you get an estimate, so you know what the agent costs you each month.
Let's talk about your project
Send an enquiry, call us, or message us on WhatsApp or Viber. Within 24 hours on working days you get an indicative price and a time for a short call.
